Att DEFINITY Remote Port Security Device Manual do Utilizador Página 88
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Troubleshooting
This chapter provides a basis for establishing the cause of trouble or access failure with your
RPSD system. In the event that you are unable to determine the cause of the problem or resolve
the matter to your satisfaction, contact the technical support center at:
1 800 242-2121
Note:
The only solution to a hardware or firmware problem in the RPSD Lock or Key is to
replace the malfunctioning equipment. Instructions for replacing the equipment are in
the Replacing the RPSD Lock or Key section of this chapter.
Troubleshooting
5-1
- AT&T 1
- IMPORTANT SAFETY INSTRUCTIONS 3
- SAVE THESE INSTRUCTIONS 4
- FCC Notices 5
- Contents 6
- Troubleshooting 8
- Device LEDs 8
- List of Figures 9
- List of Tables 10
- 1 Getting Started 11
- Getting Started 12
- Protection Process 13
- FIGURE 1-1 13
- FIGURE 1-2 14
- Audience 15
- Responsibilities 15
- In This Document 16
- Typographical Conventions 16
- 1 800 242-2121 17
- 2 Installation 18
- Installation 19
- Room Layout/Environment 21
- Hardware Components 23
- RPSD Power Monitor Adapter 24
- FIGURE 2-1 25
- Bypass Connections 25
- FIGURE 2-2 26
- RPSD Lock 26
- Installing the RPSD Lock 29
- FIGURE 2-4 30
- FIGURE 2-5 32
- Terminal or Printer 33
- FIGURE 2-7 35
- FIGURE 2-8 36
- Powering Up the RPSD Lock 37
- Installing the RPSD Key 38
- Powering Up the RPSD Key 39
- Testing an Uninitialized Key 40
- TABLE 2-2 41
- Cables, Connectors, and Ports 41
- Part From 41
- Software Components 43
- Initializing an RPSD Key 44
- Test RPSD Lock Installation 45
- 3 RPSD System Administration 46
- RPSD System Administration 47
- System Activity Log 48
- Single Point Administration 50
- Force Connect/Disconnect 50
- Authorized Keys 51
- A - Add User 53
- B - Block User 55
- U - Unblock User 55
- T - Test User 56
- R - Remove User 56
- L - List User Table 57
- CR - Change Restriction 60
- 24:00, which is 12:00AM 61
- LR - List Restrictions 62
- UR - User Restrictions 63
- LH - Log History 64
- AH - Access History 66
- FH - Failure History 67
- ST - Status Display 68
- LS - List Statistics 69
- RS - Reset Statistics 70
- FC - Force Connect 70
- FD - Force Disconnect 71
- D - Date Set 71
- C - Clock Set 72
- I - ID Set 72
- RETURN ] 73
- > sc 1200,7E 73
- Help Screens 74
- 4 RPSD Key Use 75
- RPSD Key Use 76
- Access Failure Messages 77
- Last Call Status Test 77
- RPSD Key User Command Set 78
- U - Set User ID 79
- K - Set Secret Key 79
- N - Set Device Number 80
- L - List User Information 80
- H - History Display 81
- I - Set Log ID 83
- S - Status Display 84
- RETURN ] 85
- W - Wipe Out 86
- 5 Troubleshooting 87
- 5-4 Troubleshooting 91
- Testing the RPSD Lock 94
- Self Check 95
- Hardware Replacement 96
- Replacing the PBX Modem 97
- Replacing the Lock or Key 98
- Saving the Key Seed Value 100
- B Device LEDs 103
- Front Panel LEDs 104
- RPSD Key 105
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